Using IT and telecoms in the emergency services
The South Western Ambulance Service - multimedia presentation
This photo-audio storyboard outlines the basic processes involved in dealing with a 999 call, and introduces the key team members and assets involved in responding to emergencies.
Which technologies?
An easy-to-organise opener that allows learners to explore what they already know about how emergency services use technology.
Initial research
A case study of how the Southwestern Ambulance Service uses IT and telecoms to respond to 999 calls.
Resolve IT: Emergency scenarios
A fun and flexible board activity that allows learners to apply their knowledge of the IT and telecoms used by the ambulance service to realistic scenarios.
Going deeper
An activity using the jigsaw approach to explore the topics databases, GIS and GPS, telecoms, resilience and the role of the IT team at the Southwestern Ambulance Service.
Team research projects
This activity invites learners to research how other organisations use IT and telecoms to save lives or solve problems (or any other topic relevant to your learners).